# Shaping the Future of Digital Communication: Career Opportunities at PT Infomedia Nusantara
As a cornerstone of the Telkom Group, PT Infomedia Nusantara has evolved from its humble beginnings in 1975 into a dominant force in digital media, advertising, and business communication solutions. Originally recognized for pioneering the iconic Telkom Yellow Pages, the company has successfully transitioned into a modern technology and service powerhouse. With a ownership structure split between Telkom (51%) and Multimedia Nusantara (49%), the firm continues to innovate, bridging the gap between businesses and consumers across Indonesia.
## A Legacy of Excellence
Founded as an information service provider under the Elnusa GTDI subdivision of Pertamina, the organization has consistently adapted to the shifting technological landscape. By 1984, the establishment of PT Elnusa Yellow Pages marked a turning point in professional directory services. Following a strategic investment by Telkom in 1995, the entity was rebranded as PT Infomedia Nusantara. Today, the company operates across three distinct business pillars, designed to meet the growing demands for sophisticated information and communication services.
## Career Opportunity: Sales Advocacy Representative (SAR)
PT Infomedia Nusantara (Telkom Group) is currently inviting ambitious professionals to join their team in April 2026. If you are passionate about customer experience and sales advocacy, this is an excellent opportunity to accelerate your career within a prestigious telecommunications ecosystem.
Essential Qualifications
To be considered for the Sales Advocacy Representative (SAR) role, candidates must meet the following criteria:
* Academic Background: Minimum Diploma (D3) degree holder.
* Academic Performance: Minimum GPA of 2.75 for State Universities (PTN) or 3.00 for Private Universities (PTS).
* Communication Skills: Proficiency in English and strong interpersonal abilities.
* Customer Focus: A natural aptitude for service-oriented work and conflict resolution.
* Versatility: Capable of functioning effectively both independently and within a collaborative team environment.
* Logistics: Preference will be given to candidates residing in the local city or regency of the job placement.
Key Responsibilities
The SAR role is pivotal to the success of GraPARI locations, focusing on high-level service and target achievement. Your primary duties will include:
1. Sales Target Execution: Proactively achieving sales quotas while maintaining strict adherence to standard operating procedures (SOPs) and advocacy principles.
2. Consultative Service: Providing expert product consultations and addressing specific customer inquiries with precision.
3. Customer Satisfaction: Ensuring that every interaction with Telkomsel products and services results in a positive customer experience.
4. Integrated Support: Serving as a primary point of contact for customer needs, even when those needs extend beyond basic sales support.
5. Queue Management: Assisting in the management of high-traffic periods at GraPARI branches to streamline the customer experience.
6. Effective Escalation: Collaborating with Team Leaders, SAR Coordinators, or Regional Supervisors to escalate and resolve complex product or sales-related issues.
By joining the team at PT Infomedia Nusantara, you are positioning yourself at the forefront of Indonesia’s telecommunications industry, gaining invaluable experience in a high-growth environment dedicated to digital excellence.